Refunds will only be processed upon receipt of the items in an as new saleable condition. Perth Scuba will take all possible care in packing to ensure minimal movement within the package during shipping.
It is your responsibility to notify Perth Scuba as soon as possible if the item purchased is not suitable or if it has been damaged in transit. Every effort will be made to ensure any merchandise required to be returned to a manufacturer as fast as possible, so it can be returned to the original purchaser in the shortest possible time-frame. Refunds will be offered in instances where it is agreed that a new item is faulty and cannot be repaired and at the discretion of Perth Scuba management. The item must be returned in an as new sale-able condition along with the original purchase receipt. Perth Scuba will not issue a refund if you simply change your mind about something you bought, we will however, offer you a store credit to the value of the purchase price. If Perth Scuba cancels an order after you have already been billed, Perth Scuba will refund the billed amount. Perth Scuba reserves the right at any time after receiving your order to accept or decline your order for any reason. Your receipt of an order confirmation, however, does not signify Perth Scuba’s acceptance of your order, nor does it constitute confirmation of our offer to sell we are simply confirming that we received your order.
Once we receive your order, we’ll provide you with an email order confirmation. Perth Scuba accepts no liability for consequential loss or damage where postage selected by the customer does not include insurance or tracking. Perth Scuba will advise by email when your order is ready for collection We’re open 7 days a week from 8:30am – 6:00pm except Public Holidays.
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Where a product is not in stock, the purchaser will be notified on the next business day of an approximate delivery date. Perth Scuba will ship the next business day to anywhere in Australia.